Privacy Policy

This Privacy Policy sets out how we use and protect any information that you give us when you use this website. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this Privacy Statement. From time to time we may change this policy by updating this page. You should regularly check this page to ensure that you are happy with any changes.

The type of personal information we collect 

We currently collect and process the following information:

Personal identifiers, name, address, email address, contact details and any relevant planning information. 

Controlling your personal information

We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so. 

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

To assist with your project, relating to Chartered Town Planning advice and associated services.

Data

The data collected only shows statistics. This information is collected in a way that does not identify anyone. We do not make any attempt to find out the identities of those visiting our website. 

Contact Forms

Our website allows visitors to fill a form out to respond to any queries/new enquiries they may have, and we will collect email addresses and telephone numbers from this form. We require this information to improve our services and be able to respond to visitor enquiries. 

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites, as such sites are not governed by this Privacy Statement. You should exercise caution and look at the Privacy Statement applicable to the website in question.

Security

We are committed to ensuring that your information is secure. In order, to prevent unauthorised access or disclosure we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

General Data Protection Regulations

Your data protection rights

Under data protection law, you have rights including:

• Your right of access – You have the right to ask us for copies of your personal information. 
• Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 
• Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 
• Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances. 
• Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
• Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
• You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us via e-mail if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us via e-mail.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113